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Terms & Conditions

1. General

Use of our website and the availability of our products are governed by these terms and conditions. By purchasing our products through this website you are agreeing to these terms and conditions, which may be updated by us from time to time. Any such updates will be notified through this website.

2. The contract between us

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us. We do not store credit card details.

3. Price

3.1 The prices payable for goods that you order are as set out in our website.

3.2 You will be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out in our website.

4. Right for you to cancel

4.1 You may cancel your order, as long as we have not sent out the items. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.

4.2 You cannot cancel your contract for any goods marked with an asterisk.

4.3 If you have received the goods before you cancel your contract then, unless, under clause 4.2, you do not have a right to cancel, you must send the goods back to our contact address at your own cost and risk, see clause 18. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.


5. Cancellation by us

5.1 We reserve the right to cancel the contract between us if:

5.1.1 We have insufficient stock to deliver the goods you have ordered;

5.1.2 We do not deliver to your area; or

5.1.3 One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

5.2 If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit or debit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

6. Delivery of goods to you

6.1 We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.

6.2 Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order.

6.3 You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

6.4 Requesting orders to be left in a safe place with ourselves or a courier, and confirming the parcel can be left outside the premises of the address provided will make customers fully responsible for any loss or damage that may occur. 

6.5 If item is marked as delivered and you claim not to have received the item, we are not liable for the loss. 


7. Liability

7.1 If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us via email at enquiries@designerwear.co.uk and report the problem within 10 working days of the delivery of the goods in question. Designerwear will then provide a pre-paid label so we can examine the reported defect, all defected order(s) should be sent back within 30 days of receiving the pre-paid return label. We shall have no liability to you for anything received after the reported 30 days.  

7.2 If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us via email at enquiries@designerwear.co.uk and report the problem within 40 days of the date on which you ordered the goods.

If you notify a problem to us under this condition, our only obligation will be:

7.2.1 To make good any shortage or non-delivery;

7.2.2 To replace or repair any goods that are damaged or defective; or

7.2.3 To refund to you the amount paid by you for the goods in question in whatever way we choose.

7.2.4 If item is marked as delivered and you claim not to have received the item, we are not liable for the loss.

7.3 Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 7.2.3 above.

7.4 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, imports or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.

7.5 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

8. Intellectual Property

All intellectual property rights in this website remain our property. Any printing or storage by you of any of the information on this website must be for your personal use only.

8.1 All images on the website www.designerwear.co.uk are the intellectual property of Designerwear online ltd and can’t be used by any third party or we will seek costs and damages. This includes third parties using our pictures for eBay.

9. Notices

Unless otherwise expressed stated in these terms and conditions, all notices from you to us must be in emailed to us at enquiries@designerwear.co.uk and all notices from us to you will be displayed on our website from time to time.

10. Events beyond our control

We shall be under no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion, accident or natural disasters

11. Invalidity

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

12. Privacy

You acknowledge and agree to be bound by the terms of our privacy policy.

Registered Company Name - DESIGNERWEAR INTERNATIONAL LIMITED
Registered Company Number - 04228358
Registered Office Address - Richard House, Winckley Square, Preston, Lancashire, PR1 3HP

13. Third Party rights

Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.

14. Governing law

The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.

15. Entire Agreement

These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.


16. Returns


Note: when trying on items of designer clothing, please ensure that you are not wearing perfume / aftershave or a deodorant which may leave a scent or marks on the item. All labels must be attached and intact when returning any items to us. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. The item must be returned in its original packaging with any enclosed returns/exchange documentation.  Due to hygiene stipulations we do not accept returns on underwear and swimwear.

Faulty returns must be sent back for inspection. A credit note/store credit will be given for damaged goods where no replacement product can be supplied. Monetary refunds will not be issued. Damage due to normal wear and tear, misuse, alteration to the product, or negligence is not covered under our returns policy.

Please note that shipping charges for all orders are non-refundable unless explicitly stated. Please contact enquiries@designerwear.co.uk if there are any issues regarding order delivery.

17. Multi Buy Offers

 Where any goods are returned (except for an exchange where products are faulty/defective), we are entitled to either require the return of all goods delivered as part of that Multibuy offer at your cost or charge you for the goods retained by you at the full price quoted on this site. Ladies Footwear not included in Offer


PLEASE NOTE DISCOUNT CODES WILL ONLY WORK ON SELECTED ITEMS*

18. Distance Selling Regulations

Under the United Kingdom's Distance Selling Regulations you have the right to cancel your order for any item purchased from Designerwear.co.uk for a full refund. Order cancellations must be made in writing, quoting your order number, within 14 days of delivery of your item(s) and clearly state you would like to 'cancel' your order - these requests must be sent by e-mail to returns@designerwear.co.uk or by post to the address on our Returns page. Once you have cancelled your order, the goods should be returned to the same address, in their original condition. within 14 days of receipt. The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a fully tracked delivery service from Royal Mail that insures you for the value of the goods.




Mobile Terms of Service

Designerwear International LTD

The Designerwear International LTD mobile message service (the "Service") is operated by Designerwear International LTD (“Designerwear International LTD”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Designerwear International LTD’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Designerwear International LTD through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Designerwear International LTD. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to DW or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Designerwear International LTD mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to DW or email enquiries@designerwear.co.uk.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honouring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.